Privacy policy

Effective Date: 17.03.2025

  1. Introduction

Welcome to CRAFTOPIC OÜ ("we," "our," "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://prostoconcept.com (the "Site") or make a purchase from us.

  1. Personal Data We Collect

  • Contact Information: Name, email address, billing and shipping addresses, phone number.

  • Order Information: Products purchased, order value, payment details (processed securely via third-party payment processors).

  • Technical Data: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.

  • Marketing Preferences: Your preferences in receiving marketing communications from us.

  1. How We Use Your Personal Data

  • Order Processing: To process and fulfill your orders, including shipping and handling returns.

  • Communication: To contact you regarding your order or respond to inquiries.

  • Marketing: To send promotional materials, provided you have opted in.

  • Analytics: To analyze website usage and improve our services.

  1. Sharing Your Personal Data

We may share your data with:

  • Service Providers: Such as payment processors (e.g., PayPal, Stripe), shipping companies, and email marketing platforms (e.g., Mailchimp).

  • Analytics and Advertising Partners: Including Google Analytics and Facebook Pixel, to help us understand customer behavior and improve our marketing strategies.

  • Legal Obligations: When required to comply with legal obligations or protect our rights.

  1. International Data Transfers

As we operate from Estonia, your data may be transferred to and processed in countries outside of your own. We ensure appropriate safeguards are in place to protect your data.

  1. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal and accounting requirements.

  1. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of inaccurate data.

  • Deletion: Request deletion of your data.

  • Objection: Object to processing your data for certain purposes, such as direct marketing.

To exercise these rights, please contact us at prostoconcept@gmail.com.

  1. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: prostoconcept@gmail.com

  • Address: CRAFTOPIC OÜ, Harju maakond, Tallinn, Kristiine linnaosa, Räägu tn 9-20, 10620, Estonia